Contact GBT

Frequently Asked
Questions

Find answers to common questions about solar energy
equipment selection, maintenance, and usage.

Are you a factory or trading company?How long is the history of your company?: We have our own factory , welcome to visit Danyang, Jiangsu. Our company has been in operation for 30 years. The first to do car modification in China.

I am a refit shop or trader, but I want to buy one first to confirm the quality, can I?: For customers who are buying for the first time, quality issues are indeed very important. We are very happy that you can choose us and welcome you to establish long-term cooperation after approving our quality.

What is the price of this product?: Our product prices are determined based on the quantity you want to purchase and the shipping method. May I know how many sets of this product need to be ordered and how they will be shipped?

What is the payment method ?: For the first cooperation, we would only accept by On-line Secure payment. In the next order, we will accept by T/T western union and Chinese Bank transfer.

Will your packaging and transportation damage the product? What if the product breaks after I receive it ?: The packaging design of each of our products can effectively protect them, and the outer packaging boxes are made of thick cardboard boxes, which can be used for long-distance transportation. If there is any damage after receiving the goods, you can provide photos to tell us which product is damaged, and we will immediately replenish the goods for you.

Do your products have a warranty period ?: Sure, Warranty period of one year.

What help can you provide if I encounter any problems during the installation process ?: If you encounter any problems during installation, we can have a video conference with our engineers to help solve them. Alternatively, I can seek assistance from local cooperative clients to resolve the issue.

I have some other products that I need, but I am not familiar with other factories in China. Can you help me?: You can send me the detailed specifications and purchase quantities of the products you need, and I can find good resources to help you purchase and transport them together with our company's products to you.